Terms of Service

Version: 0.9 · Last updated: [DATE] · Effective date: [DATE]

DRAFT — pending legal review before publication
This document is the authoritative English version. Translations are provided for convenience; in case of conflict, the English version prevails.

1. Who we are, and acceptance

These Terms govern your use of the Camino GO mobile application and related services ("the App"), operated by [LEGAL ENTITY NAME], [ADDRESS] ("we", "us"). Contact: support@caminogo.app.

By creating an account or using the App you accept these Terms and our Privacy Policy. You must be at least 16 years old.

2. What the App is — and what it is not

Camino GO is a planning and companion tool for walking the Camino de Santiago: offline maps, route information, accommodation and point-of-interest data, trip planning, walk tracking, community features, and AI-assisted tools (translation, menu reading, photo questions, daily route briefings).

The App is not:

In an emergency, call 112 (EU-wide emergency number).

3. Safety disclaimer (please read carefully)

Long-distance walking involves inherent risks, including weather, terrain, traffic, and health hazards.

  1. Route, accommodation, and POI data can be outdated or wrong. Trails change, businesses close, fountains run dry, opening hours vary. Verify critical details locally before relying on them.
  2. Weather information and warnings are informational. They are sourced from third-party providers and may be delayed or inaccurate. Always consult official meteorological alerts (e.g., AEMET, IPMA) in extreme conditions.
  3. AI-generated advice (including the daily route briefing) is informational only. It is generated automatically from data that may be incomplete. It is not professional, medical, or safety advice.
  4. You are responsible for your own safety: your fitness, equipment, water and food planning, and the decision to walk, rest, or stop each day.

4. AI features — accuracy and allergens

  1. AI features (translation, menu reading, photo identification, chat, briefings) use large language models and may produce incorrect, incomplete, or misleading output, including mistranslations and misidentified dishes, ingredients, prices, or rules.
  2. Allergy and dietary information is never guaranteed. Menu analysis (including vegetarian/vegan/pork/alcohol indicators) is an automated best effort from a photo. If you have an allergy or strict dietary requirement, always confirm directly with restaurant staff. We accept no liability for reliance on AI dietary output to the extent permitted by law.
  3. AI output does not represent our views. You are responsible for how you use it.
  4. You must not use AI features to generate unlawful content or to attempt to extract other users' data.

5. Accounts

You are responsible for your account and for keeping your sign-in method secure. You must provide accurate information. We may suspend or terminate accounts that violate these Terms (§9).

You can delete your account at any time in the App (Settings → Delete account).

6. Purchases, passes, and points

  1. All purchases are processed by Apple App Store or Google Play under their terms. Prices include applicable VAT where required.
  2. Camino AI Trip Pass grants access to included AI features for a fixed period ([45] days) from activation, subject to fair-use limits (§6.4).
  3. Subscriptions renew automatically until cancelled in your App Store / Google Play account settings, at least 24 hours before the period ends.
  4. Fair use. AI features are subject to daily and per-pass usage limits (displayed in the App) to prevent abuse and keep the service sustainable. We may throttle or temporarily suspend anomalous usage.
  5. Points are a prepaid credit for individual AI actions. Purchased points are valid for at least [12] months from purchase. Promotional/free points may expire earlier as indicated when granted. Points have no cash value, are non-transferable, and are consumed per successful AI action; failed actions (server or AI errors) are automatically refunded to your balance.
  6. Withdrawal right (EU/EEA consumers). By purchasing digital content or starting a digital service with immediate delivery, you consent to immediate performance and acknowledge that you thereby lose the 14-day right of withdrawal to the extent permitted by law. Statutory rights, and Apple/Google refund procedures, remain unaffected.
  7. We may change prices or offerings prospectively; changes do not affect already-purchased passes or points.

7. User-generated content (UGC)

  1. You retain ownership of content you post (messages, posts, photos, diary entries).
  2. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, and display your content as needed to operate the App (including moderation and backups). For content you post publicly, this includes display to other users. This licence ends when you delete the content, except for copies in backups that age out per our Privacy Policy. On account deletion, your public posts, comments, and bulletins remain visible in anonymized form ("Deleted pilgrim") so community threads stay intact; you can delete individual posts before deleting your account, or request removal of specific posts afterwards.
  3. Community data contributions (e.g., corrections to accommodation or POI information, reports of closures) may be merged into the App's database. For these factual contributions you grant us a perpetual, irrevocable, royalty-free licence to use, adapt, and redistribute them as part of our dataset, so the improved data can keep serving other pilgrims after you leave.
  4. You must have the rights to what you post. Do not post content that is unlawful, infringing, harassing, hateful, sexually explicit, violent, deceptive (including fake reviews), or that discloses others' personal data without consent.

8. Content moderation

  1. Public content may be screened by automated systems (including OpenAI's moderation service) and may be automatically hidden, blocked, or removed if it appears to violate §7.4.
  2. Users can report content in-app. We review reports and may remove content or restrict accounts.
  3. Appeals: if your content or account is restricted and you believe this is a mistake, contact support@caminogo.app. A human will review the decision and reply with reasons.
  4. We are not obliged to monitor all content and are not responsible for content posted by users, to the extent permitted by law.

9. Acceptable use

You must not:

Violations may result in warning, feature restriction, or account termination. Where lawful and proportionate, we will state reasons and you may appeal (§8.3).

10. Intellectual property and data attribution

  1. The App, its design, software, and curated database are protected by intellectual-property rights owned by us or our licensors.
  2. Map and place data include information from © OpenStreetMap contributors, licensed under the Open Database License (ODbL). Attribution and licence details are shown in the App (Settings → Map data sources).
  3. Weather data provided by WeatherAPI.com. Other data sources are credited on the Data Sources page.
  4. We grant you a personal, non-transferable, non-exclusive licence to use the App for personal, non-commercial purposes.

11. Availability

We aim for reliable service but do not guarantee uninterrupted availability. Offline features depend on data you downloaded beforehand. AI features additionally depend on third-party providers and connectivity, and may be degraded, rate-limited, or temporarily unavailable. We may modify or discontinue features with reasonable notice where feasible.

12. Liability

  1. Nothing in these Terms excludes or limits liability that cannot be excluded by law, including liability for intent or gross negligence, for death or personal injury caused by our negligence, or your statutory consumer rights and guarantees.
  2. Subject to §12.1, we are liable only for damages caused by breach of essential contractual obligations, limited to foreseeable damages typical for this kind of contract, and our total liability is capped at the greater of (a) the amounts you paid us in the 12 months before the event, or (b) €50.
  3. Subject to §12.1, we are not liable for: decisions you make based on App content or AI output (see §3–§4); user content; third-party services (App Store, Google Play, accommodation providers you contact); or loss of data you failed to back up where the App offers export.

13. Termination

You may stop using the App and delete your account at any time. We may suspend or terminate your access for material breach of these Terms, with prior notice and reasons where reasonably possible. §7.3, §10, and §12 survive termination. On termination, unused purchased points or remaining pass time will be refunded pro-rata only if termination was not caused by your material breach; statutory rights remain unaffected.

14. Changes to these Terms

We may update these Terms for legal, security, or functional reasons. Material changes will be announced in-app at least [14] days before taking effect. If you do not agree, stop using the App and delete your account before the effective date.

15. Governing law and disputes

  1. These Terms are governed by the laws of the Republic of China (Taiwan), excluding its conflict-of-law rules. The competent courts at our registered office in Taiwan shall have non-exclusive jurisdiction.
  2. If you are a consumer in the EU/EEA, you additionally enjoy the mandatory consumer protections of your country of residence, and may bring proceedings in your local courts.
  3. EU consumers may use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution but will consider it in good faith.

16. Contact

[LEGAL ENTITY NAME]
[ADDRESS]
Support: support@caminogo.app
Legal/privacy: support@caminogo.app